iPlay 60 mini Turbo
iPlay 60 Pad Pro
iPlay 60 Pro
iPlay 60 mini Pro
GTBook 15 Gen2
GTBook 14 Gen2
GTBook 13 Plus
iWork GT 12
My Profile
Settings
Login
Global - Engilsh
中国 - 简体中文
日本 - 日本語
Россия - русский
대한민국 - 한국어
الشرق الأوسط - عربي
Home Page › Forums › Technical Discussion › Pixelated flickering lines on front facing camera
I can’t imagine I’m the only one experiencing this, but I’m on my 2nd iPlay 50 Pro and am experiencing frequent flickering vertical colored lines when using only the front facing camera. It is happening on any camera app and I can’t seem to replicate it when its not happening or find a fix. I’m not sure if this is firmware related (I am on the latest), but since its happening with this 2nd replacement device, can it be a sensor issue on 2 devices?
DELETE
Any support here would be appreciated. Again, these aren’t static lines, they are flickering in different areas of the screen.
Even though I think I’m speaking to myself I thought I would share what I think is the issue… It appears that when connecting to a Wi-Fi network that is 5 GHz the front-facing camera on the I play 50 Pro sometimes gets pixelated and staticky. It seems to be totally random and not every time but when connecting to a 2 GHz network the issue immediately goes away.
I’ve never seen this issue before on my Android device but clearly it is software related.
Please notice: This form only provides basic technical replies or business consultation. If you have specific after-sales service needs from e-commerce platforms (such as Amazon, AliExpress, lazada, etc.), please be sure to contact the platform you purchased from.
Please choose your purpose: Technical SupportCooperation Inquiries
Your Name:
Your Email:
Product Model (if necessary):
Subject:
Message:
For your chance to win our tablet, we would like to invite you to subscribe and become our member. As a member you will receive the latest news updates, product announcements, promotions and giveaways from ALLDOCUBE. Subscribe now so that you dont miss out!