5ghz wifi network is not visible for alldocube iplay 20 pro – Alldocube Global

Tagged: 5ghz, Aldocube iplay 40 pro, problem, wifi

This topic has 7 replies, 4 voices, and was last updated 2021-12-09 0:31 by mcferris.

Viewing 8 posts - 1 through 8 (of 8 total)

5ghz wifi network is not visible for alldocube iplay 20 pro

[Technical Discussion]

|

2021-08-06 01:43:14

Member

Starter

#1F

Replies: 7 | Views 1934 | Favorites: 0 | Subscriptions: 2

Hello,

I’ve just received my tablet, I am very satisfied with it except it cannot find the 5Ghz wifi networks even if I hold it next to the router. All our other devices with 5Ghz Wifi capability can find the 5Ghz network. I’ve already performed a factory reset and wifi/bluetooth reset, but the problem still resists. Could you please help me to solve this problem?

Many thanks!

回复

Moderator

2021-08-07 15:12:02

#2F

please show me the build number of your tablet!

回复

Member

Starter

2021-08-07 19:23:54

#3F

Build number: T1011S_V1.0_20210301

回复

Member

2021-08-22 12:05:33

#4F

You need to go inside Advance setting to turn on hidden SSID if the 5ghz is hidden.

回复

Member

Starter

2021-08-22 13:23:34

#5F

no, the 5ghz network is not hidden, it is absolutely visible for all other devices, only this device cannot see it.

回复

Member

2021-12-08 23:42:47

#6F

Hi I have this problem also. Build number T1020H_V1.0_20210803_20210803-1810

Check for updates says device’s software is up to date.

5ghz network is not hidden and seen by other devices.

回复

Member

2021-12-09 00:29:21

#7F

Just tested in Safe mode and 5Ghz network is visible and working.

回复

Member

2021-12-09 00:31:15

#8F

But the 5Gz band dissappears from networks after a few mins.

回复

Viewing 8 posts - 1 through 8 (of 8 total)

The forum ‘Technical Discussion’ is closed to new topics and replies.

Post a new Topic